Privacy Policy
Last Updated: December 23, 2025
At AceInterview, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform.
Our Commitment: Your resume data, job descriptions, and personal information are never used to train AI models or shared with third parties for marketing purposes.
Information We Collect
1. Account Information
When you create an account, we collect your name, email address, and password. This information is used to identify you and secure your account.
2. Resume and Job Application Data
We process the information you provide in resumes, job descriptions, and other documents you upload. This includes:
- Personal details (name, contact information, work history)
- Professional experience and skills
- Education and certifications
- Job descriptions and requirements
3. Usage Information
We collect data about how you interact with our platform, including pages visited, features used, and time spent on the platform. This helps us improve our services.
4. Payment Information
Payment transactions are processed securely through Stripe. We do not store your full credit card details on our servers.
How We Use Your Information
We use your information to:
- Provide our services: Generate resumes, analyze job descriptions, calculate ATS scores, and provide interview preparation guidance.
- Improve our platform: Understand how users interact with features to enhance user experience.
- Communicate with you: Send service updates, respond to support requests, and notify you of important changes.
- Process payments: Handle subscription and payment transactions securely.
- Ensure security: Detect and prevent fraud, abuse, and security incidents.
How We Protect Your Data
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest.
- Access controls: Only authorized personnel can access user data, and access is logged.
- Regular audits: We conduct security audits and vulnerability assessments.
- Secure infrastructure: Our servers are hosted on secure cloud platforms with robust security measures.
AI and Your Data
Your Data is Never Used to Train AI Models
We use third-party AI services (like Google Gemini and OpenAI) to process your resume and job description data. However, we have configured these services to not use your data for model training. Your information is processed only to provide you with personalized results and is not retained by AI providers.
When We Share Your Information
We do not sell your personal information. We may share your data only in these limited circumstances:
- Service providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, AI services). These providers are contractually obligated to protect your data.
- Legal requirements: When required by law or to protect our rights and the safety of our users.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and associated data.
- Portability: Export your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing communications.
To exercise these rights, contact us at privacy@aceinterview.ai.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze site usage, and improve your experience. You can control cookies through your browser settings.
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of AceInterview after changes indicates your acceptance of the updated policy.
Questions About Privacy?
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@aceinterview.ai